Rental Sales Coordinator

Full job description

Hours for this role will fluctuate depending on wedding bookings and seasonal demand. Candidates should expect a flexible schedule, with some weeks requiring more hours during peak wedding season and fewer hours in slower months.

Position Summary

The Livingston Arts Council (LAC), a 501(c)(3) nonprofit, owns and operates the historic Howell Opera House. Through concerts, art exhibits, live performances, community events, and educational programs, LAC brings culture and creativity to Livingston County. Built in 1881, the Opera House is a stunning example of Victorian architecture and remains a cherished gathering place with ongoing preservation and restoration efforts shaping its future.

The Rental Sales Coordinator generates rental revenue for the Livingston Arts Council by managing the full sales cycle for weddings, private celebrations, corporate functions, and community events at the historic Howell Opera House. This role focuses on proactive sales outreach, client relationship building, and collaboration with staff and vendors to ensure smooth planning and exceptional guest experiences. The Rental Sales Coordinator plays an important role in maintaining the Opera House’s reputation as a premier venue for special events while helping the organization achieve its annual revenue goals.

Essential Duties and Responsibilities:

Sales & Business Development

• Generate and convert leads for weddings, private rentals, and corporate events to meet or exceed annual revenue targets.
• Maintain sales workflows, pipelines, and automation systems under the direction of the Executive Director.
• Actively prospect for new clients and partnerships through networking, referrals, and participation in community and industry events, as needed.
• Retain and cultivate relationships with past clients to encourage repeat rentals and long-term partnerships.
• Represent the Howell Opera House at trade shows, expos, and community events as needed.

Client Relations & Customer Service

• Serve as the primary contact for rental clients, providing exceptional service and coordination from initial inquiry through event completion.
• Provide professional tours, consultations, and sales presentations to prospective clients.
• Maintain high levels of communication and customer service to ensure positive rental experiences.
• Gather and communicate client feedback to staff to inform future offerings and service improvements.

Contracts, Compliance, & Administration

• Manage rental agreements and ensure all insurance requirements, permits, and compliance standards are met.
• Work with the office manager to track deposits, payments, contract milestones, and required documentation.
• Maintain accurate sales records, rental calendars, and client data.
• Prepare regular reports on sales activity and performance for review by the Executive Director.

Collaboration & Partnerships

• Partner with the Event Coordinator to ensure smooth handoff and execution of all booked events.
• Develop and maintain working relationships with contracted vendors (e.g., caterers, linen providers, photographers, etc.) and identify new partnerships as needed.
• Collaborate with the Executive Director to ensure that rental offerings are aligned with brand standards, outreach efforts, and overall organizational goals.

Qualifications

• Experience in sales, preferably in events or hospitality.
• Ability to set, meet, or exceed goals.
• Excellent interpersonal, presentation, and communication skills.
• Strong organizational skills with the ability to manage multiple clients and priorities simultaneously.
• Tech-savvy and adaptable, with the ability and willingness to learn CRM systems, scheduling tools, and Google Workspace applications

Core Competencies and Mindset

• Embraces and reflects the mission, vision, and values of the Livingston Arts Council with integrity and professionalism.
• Demonstrates initiative and accountability, staying focused on goals and managing priorities independently while contributing to team success.
• Professional and approachable, bringing kindness, accountability, and a solutions-oriented mindset with strong attention to detail and follow-through.
• Flexible and adaptable, with availability to support events on evenings and/or weekends as needed.

Physical Requirements

• Role requires frequent standing and moving about during tours, site visits, and events.
• Ability to lift and carry up to 30 pounds and assist with moving furniture, equipment, and supplies for event setup and teardown.
• Regular navigation of stairs and maneuvering around obstacles in a historic facility without an elevator.
• The Livingston Arts Council will provide reasonable accommodations to enable individuals with disabilities to perform essential functions.

Perks of Employment

• Play a key role in shaping the future of the historic Howell Opera House while contributing to something meaningful and unique.
• Enjoy complimentary admission to select Livingston Arts Council events and performances.
• Build professional connections through community networks, partner nonprofits, and local chambers.
• Be recognized as a visible community leader, representing one of Michigan’s most treasured cultural landmarks.
• Work in a dynamic cultural hub where you’ll meet creative talent, inspiring leaders, and the occasional celebrity.

Additional Information

This job description is intended to describe the general nature and scope of work performed by the Rental Sales Coordinator. It is not to be construed as an exhaustive list of all responsibilities, duties, and skills required. The Livingston Arts Council reserves the right to modify, add, or remove duties as necessary to meet organizational needs.

Job Type: Part-time

Pay: $15.00 - $22.00 per hour

Expected hours: No more than 10 per week

Work Location: Hybrid remote in Howell, MI 48844